Cancellation & Refund Policy

Events & Program Registration

  • 100% refund (less a $50 processing fee) for cancellations made up to 30 days before the event.
  • 50% refund available (less a $50 processing fee) up to 10 days before the event.
  • Event registration transfers are acceptable up to 24 hours before the event.

Caring Store products

  • 100% refund for unused, non-damaged products (excluding shipping charges) returned within 30 days of order date.
  • Customer responsible for return shipping.
  • Product exchanges for damaged or faulty products within 30 days of order date.

Questions? Contact Julie Watson, Executive Director, Watson Caring Science Institute —