Caring Science Measurement Tools & Research


Watson Caritas Patient Score® (WCPS)

The Watson Caritas Patient Score® (WCPS) is a reliable and valid instrument used in hospitals and systems throughout the United States (and other parts of the world) to assess patient perspectives of caring practices of hospital staff. Other versions of the instrument are available to assess self-caring, Caritas leadership, and caring practices of colleagues and peers.

The Caring Science Measurement Tools are available for download for $30 each or all 8 for $80

Currently enrolled in CCEP?

If you are currently enrolled in CCEP, and would like to use the Watson Caritas Patient Score® for your final project, please contact info@watsoncaringscience.org to request a copy.

BACKGROUND & RATIONALE

The need for theory guided practice and greater transparency regarding quality outcomes has provided a backdrop for nurse leaders throughout the world to measure the effectiveness of their professional practice environments. As a result, there is a growing need for theoretically sound empirical data that can be used to evaluate performance of key activities against other similar organizations. The Watson Caritas Patient Score® (WCPS) is being used in multi-site clinical research in systems using Dr. Jean Watson’s Theory of Human Caring and Caring Science as a theoretical foundation for advancing professional practice by measuring clinical indicators of caring in relation to patient outcomes. These foci are considered important dimensions of professional theory-guided practice and play an important role in advancing Caring Science research.

PURPOSE & OBJECTIVES

  1. apply the WCPS® 5 item instrument in a group of acute care institutions using a common “Caring Science” professional practice model
  2. build an accurate and reliable national comparative database on caring and related outcome variables
  3. use the data on caring for ongoing performance improvement and clinical investigations
  4. improve the validity and reliability of the WCPS®
  5. build a user-generated reporting tool and evaluate its utility to the end user
  6. appraise the value of the database and
  7. evaluate relationships among patient perceptions of a caring environment and patient safety and satisfaction indicators.

Using Press Ganey or Qualtrics Now?

If your hospital currently uses the Press Ganey or Qualtrics survey, you can request to add these tools.

MEASUREMENT TOOLS PREVIEW

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Caring Science Research — Criteria, Evidence, and Measurement
Learn MoreJONA Editorial

RELIABILITY & VALIDITY
Learn MoreScale Psychometrics
Learn MoreKorean Version

PRESS GANEY COLLABORATES WITH WCSI

PATIENT SCORE TRANSLATIONS Available
  • Arabic
  • French
  • Hebrew
  • Italian
  • Korean
  • Spanish

Spanish TRANSLATIONS Available
  • Patient Score
  • Leader Score
  • Co-Worker Score
  • Self-Rating Score